ABOUT THE PROGRAM
This micro-credential program addresses the transformative impact of artificial intelligence on the modern workplace by cultivating essential human competencies, such as empathy, ethical reasoning, and social influence, that serve as critical differentiators for organizational success.
This Program is Perfect For
- Organizational Leaders & Managers: Supervisors and team leads navigating the complexities of hybrid, remote, or AI-augmented work environments
- HR Professionals & People Leaders: Human resources personnel and talent strategists looking to shape organizational design, retention, and AI adoption practices.
- Change Champions: Professionals with leadership experience or interest who want to guide teams through technological transformations while maintaining employee trust and morale.
What You Will Learn
- Human vs. Machine Intelligence: Analyze the cognitive, social, and ethical differences between human judgment and AI, including managing workplace trust, bias, and transparency.
- Human-Centered Competencies: Master emotional intelligence, empathy, perspective-taking, and strategies for building psychological safety across technology-augmented teams.
- Adaptive Organizational Design: Assess organizational readiness for AI, map structural impacts of automation, and lead strategic change that prioritizes employee well-being.
- Actionable Workplace Strategy: Construct a work-based capstone deliverable (Action Plan for Ethical AI Leadership) to solve real-world AI integration challenges within your organization.
Program Details
The Human-Centered Leadership in the Age of AI micro-credential addresses the leadership deficit created by rapid workplace automation by focusing on empathy, ethics, and strategic organizational design.
Credential Structure: 3 sequential courses completed within one year.
Time Commitment: 45 total learning hours / 4.5 CEUs (15 hours / 1.5 CEUs per course).
- Course 1: Humans and AI – The Future of Work (Code: 263AI1120)
- Overview: Demystifies AI for leaders by distinguishing human cognitive and social judgment from algorithmic capabilities. Emphasizes ethical oversight, trust building, and bias mitigation.
- Course 2: Empathy and Human-Centered Leadership (Code: 263AI1123)
- Overview: Shifts from theory to practice by cultivating emotional intelligence, perspective-taking, and psychological safety to drive resilience in automated teams.
- Course 3: Designing Adaptive Organizations in the Age of AI
- Overview: Synthesizes strategic frameworks to assess AI readiness, redesign workflows, and implement human-centric change.